Enrichley FAQ: Data, Pricing, Accuracy & API
Find out how to build a prospect list with Company Lookalike, People Search and Email Finder, then see how shared credits, verification and API access work.
How does Company Lookalike match companies?+
Seed one account you already win with. Company Lookalike weighs its business model, industry, size, revenue, funding and growth signals, then ranks similar companies by a similarity score. You can adjust the breadth and filter by size, revenue, funding or location.
How fresh are People Search results?+
Every People Search runs when you ask, rather than returning a saved list. Filter by title, seniority, department and company to find decision-makers at the companies you want to reach.
What does "only pay for valid emails" mean?+
Email Finder costs 3 credits for each valid work email it returns. Not-found, skipped and errored lookups cost nothing, and unused reservations are refunded automatically. Catch-all addresses are charged only when Enrichley confirms they are deliverable.
Do I need to use every product together?+
No. Company Lookalike can build a ranked account list from a seed customer, and People Search can start from that list, your CSV, imported HubSpot accounts or filters from scratch. Email Finder uses saved People Search results to match each person to the right role and company. You can also verify an existing email list on its own.
What does verifying catch-all emails mean?+
This is a huge advantage over other services! Catch-All email servers have purposely been configured to bypass SMTP based validation (how most validation tools work). That's why they are called "catch-all", they simply catch all SMTP "handshakes" and will NOT give you a Valid or Invalid signal. We validate on average 50% of catch-alls which most people have typically thrown away, but these emails have the highest value in that most people aren't emailing them!
How fast can you verify emails (including catch-alls)?+
Our proprietary email verification system validates all emails (including catch-alls) in real-time. Our API can handle up to 10 request per second.
What kind of results can I expect?+
You can expect a 98% accuracy on Enrichley detecting hard bounces. So, you can get your hard bounces under 2%. We can not eliminate soft bounces. Soft bounces depend on your list, sender score, domain reputation, and content.
Why can't my SMTP verification tool validate the risky emails like Enrichley?+
Catch-All emails servers have on purpose been configured to bypass SMTP based validation. That's why they are called catch-all, they simply catch all SMTP handshakes and will NOT give you a Valid or Invalid signal.
Is a catch-all email the same thing as a risky email?+
Yes, most SMTP-based email validation tools will classify them as Catch-All or Accept-All as opposed to Valid and Invalid. Most data providers will either say Risky or Guessed or assign a low confidence email validation score (under 90%) to them as opposed to Verified.
What is a soft bounce versus a hard bounce?+
You will get hard bounces for email addresses that do NOT exist or are wrong. You will get soft bounces, for when the servers are off-line, or the mail servers or spam filters don't like your sender score, domain reputation, or content.
Do you have API documentation?+
Yes, you can find the API key within the platform and the API docs here: https://docs.enrichley.io
Do you offer credit rollover?+
Yes we do! All unused credits will rollover each month. The only caveat is if you cancel your subscription then all unused credits will be removed at the end of your billing cycle.
I still have more questions!+
We'd be happy to help answer them for you! Please reach out to [email protected]